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Alix DONHOSSOU, seasoned Bilingual French/English Executive Assistant with 10 years of experience.

Successfully managed a team of 6 staff.

Proven track record of facilitating cross-functional collaborations, optimizing workflow efficiency, and enhancing productivity.

Skilled in liaising with internal and external stakeholders, screening correspondence, and analyzing information to support decision-making processes. Known for being respectful, intentional, and accountable in all tasks.

Passionate about relieving back-office managers of administrative burdens to enable them to focus on core business objectives and achieve results quickly.

Looking today for new challenges in line with my current values ​​and my professional vision which is to impact the world through my work

Key Achievements:

·       Thrived in a multicultural environment, leveraging cultural diversity to drive innovation and collaboration within the team.

·       Reported directly to the General Manager, providing critical support in daily operations and strategic decision-making processes.

·       Established procedures that significantly increased company productivity and streamlined operations.

EXECUTIVE ASSISTANT EXPERIENCES

West Africa Logistics Limited I Dakar, Senegal                                                        Since Nov. 2019

Executive Assistant in charge of HR

Recruited to serve as the trusted confidant to the English-speaking expatriate General Manager, tasked with enhancing day-to-day operational excellence.

·       Thriving in high-pressure environments, developed and implemented a comprehensive invoice reception procedures manual, resulting in streamlined operations, smooth invoice retrieval, tracking, monitoring, and enhanced communication with suppliers.

·       Streamlined the payslip process by transitioning from Excel to specialized software, reducing processing time from two days to half a day, ensuring professional, error-free payslips delivered via email, and significantly decreasing complaints.

·       Oversaw a project to hire a security service provider, involving creating specifications, assessing the situation, evaluating bids, conducting comparative studies, and making the final selection, resulting in the elimination of theft.

Logistica I Dakar, Senegal                                                                                               2018 – 2019

Project Assistant 

Hired to ensure the smooth operation of administrative activities with a focus on maintaining confidentiality.

·       Orchestrated efficient scheduling and meeting coordination, enhancing executive productivity and time management.

·       Spearheaded administrative operations, including daily reporting, invoice processing, customer database management, order processing, and purchase management, ensuring adherence to internal procedures and facilitating streamlined operations across departments.

ATNA Financial Group I Dakar, Senegal                                                 January 2018 – April 2018

Assistant Consultant    

·       Managed field operations by preparing surveys, participating in missions, and overseeing orders and purchases in compliance with internal procedures.

·       Demonstrated administrative excellence through the maintenance of physical and electronic document classification systems and the conduct of research to support project objectives.

EURL SDE UDL I Cotonou, Benin                                                       September 2015 – March 2016

Customer Service Agent

·       Efficiently managing, tracking, and fulfilling orders, ensuring timely processing and delivery, and providing exceptional after-sales service.

Africa Petroleum Service I Cotonou, Benin                                            June 2011 – October 2014

Project Assistant

·       Successfully managed and supervised staff, ensuring effective operations and performance, and coordinated the schedule of the General Manager, optimizing productivity and time management.

·       Drafted partnership contracts, ensuring clarity and compliance with regulations, and negotiated contract terms with suppliers, securing favorable terms for the organization.

·       Tracked orders from placement to delivery, ensuring timely and accurate fulfillment, and cultivated healthy and trustworthy business relationships with partners, fostering a positive commercial environment.

EDUCATION

Development studies I Institute of Development Studies/IUED, Geneva, Switzerland           2007

Master – Business Law I University of Abomey – Calavi, Cotonou, Benin                               2004